Oui, nous expédions dans le monde entier. Des frais d'expédition seront appliqués et seront ajoutés au moment du paiement. Nous proposons des remises et des promotions toute l'année, alors restez à l'écoute pour des offres exclusives.

Cela dépend de l'endroit où vous vous trouvez. Les commandes traitées ici prendront entre 5 et 7 jours ouvrables pour arriver. Les livraisons à l'étranger peuvent prendre entre 7 et 16 jours. Les détails de livraison seront fournis dans votre e-mail de confirmation.

Vous pouvez nous contacter via notre page de contact ! Nous serons ravis de vous aider.

At Artatunity, we are committed to delivering the highest quality prints to showcase the beauty of contemporary African art.

• Fine Art Prints: Printed on 230gsm Smooth Art Paper, known for its exceptional texture and vibrancy.
• Limited Edition Prints: Produced on Hahnemühle Photo Rag 308gsm, a world-renowned choice for museum-quality art.

Both papers are considered the cream of the crop in the art world, ensuring that every piece you purchase is a true masterpiece.

At Artatunity, we offer a selection of high-quality frames to complement and preserve your artwork. Our frames are crafted from sustainably sourced, FSC-certified woods and are available in natural, black, and white finishes. Each frame is handmade and hand-finished, with carefully glued, sealed, and sanded corners to ensure a seamless appearance. We use premium acrylic glazes that are lightweight and UV-protecting, safeguarding your prints from sunlight, moisture, and dust damage. Our frames arrive pre-framed and ready to hang, with the print sealed inside, ensuring your artwork remains in mint condition for years to come.

Fine Art Reproduction is a specialized process for digitally capturing original artworks with unmatched precision and detail. At Artatunity, we use the Hasselblad H4D 200MS, the gold standard in art reproduction technology, trusted by leading institutions like the TATE Modern and Metropolitan Museum of Art. This ensures that every reproduction retains the essence and integrity of the original masterpieces.

At Artatunity, sustainability is at the core of what we do. We use only FSC-certified paper, ensuring responsible forestry and environmentally friendly materials. Additionally, our global network of print labs allows us to significantly reduce our environmental footprint by producing your print at the lab closest to your location. This approach minimizes transportation emissions while maintaining the highest quality standards.

We aim to provide affordable and reliable shipping options to ensure your art reaches you in perfect condition.

Processing Time

• All orders are processed within 2-5 business days.
• Custom or made-to-order items may take additional time. Specific lead times will be detailed on the product page.

Shipping Costs

To make shipping more affordable, we’ve introduced flat-rate pricing:

• Europe: Shipping costs €7.50
• USA: Shipping costs USD 9.99 
• Rest of the World: Shipping costs €19.99 - 49.99

Delivery Time Estimates

• USA: 5-7 business days
• Europe: 5-10 business days
• UK: 3-7 business days
• Australia: 10-15 business days
• Rest of the World: 10-20 business days

Delivery times may vary depending on your location and any customs processing delays.

We strive to ensure every customer is delighted with their purchase. If you experience any issues with your order, we’re here to help.

Eligibility for Returns

We accept returns for the following reasons:

• The item arrived damaged or defective.
• The wrong item was sent.

Unfortunately, we cannot accept returns for:

• Buyer’s remorse or change of mind.
• Incorrect size selection (all dimensions are clearly listed on the product page).

Please note: All items are made to order to maintain the highest quality, so we do not offer refunds or exchanges for non-eligible reasons.

How to Initiate a Return

To request a return, follow these steps:

1. Contact us within 14 days of delivery at info@artatunity.com, including:
2. Our team will review your request and, if approved, provide return instructions.

Return Shipping

• If the return is approved, we will cover return shipping costs for defective or incorrect items.
• Customers are responsible for return shipping costs for non-defective items (if an exception is made).

Refunds

• Refunds will be issued once the returned item is received and inspected.
• Refunds will be processed to the original payment method within 7-10 business days.
• Shipping costs are non-refundable unless the issue was caused by our error.

Damaged or Lost Items in Transit

• If your item arrives damaged, contact us within 14 days with photos of the damage and packaging. We’ll arrange a replacement or refund.
• For lost packages, contact us, and we’ll work with the carrier to resolve the issue.

Exchanges

• We do not currently offer exchanges. If eligible, you may return your item for a refund and place a new order.

Customs and International Orders

• Returns are not accepted for delays caused by customs or international shipping regulations.
• Any customs fees or import taxes paid are non-refundable.

Contact Us

If you have questions or need assistance with your order, please reach out to us at info@artatunity.com.